UK Shorthand – Medical (Audio)

Examinees transcribe into shorthand a document containing medical terminology that is read aloud, then type the document from their shorthand notes into the computer for automatic grading.

UK Shorthand – Legal (Audio)

Examinees are asked to transcribe into shorthand a legal document that is read aloud, then type the document from their shorthand notes into the computer for automatic grading.

UK Secretarial Skills

This test contains questions relating to secretarial skills such as recognizing names and faces, taking messages, and using judgment and discretion.

UK Receptionist Skills

This test contains questions relating to receptionist skills such as recognizing names and faces, taking messages and forwarding calls.

UK Maths – General

This test contains questions that measure commonly used math skills, such as addition, subtraction, multiplication, division and percentages.

UK Office Manager Skills

Examinees are asked questions relating to managing staff, measuring employee performance and productivity, and recommending raises and promotions.

UK Coding – Standard

Examinees are asked to select the correct abbreviation from a list of extensions, departments, names, colors, cities and chemicals.

UK Customer Service

Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.

UK Coding – Numbers

Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments.

UK Coding – Letters

Examinees are asked to select the correct abbreviation from a list of names, colors, departments, cities and chemicals.

Telephone Skills (Aust)

This test contains questions relating to basic telephone techniques, manners, judgment and discretion as well as message taking.

SU Light Industrial – Shop Math

This test measures mathematical skill related to typical industrial situations and diagram, including basic mathematics and geometry, the ability to identify dimensions of common objects, and reading diagrams.