by user | Jun 12, 2020 | Assessment
Questions covering the most important and frequently used features of Microsoft Word such as file management, editing, formatting, printing, as well as tools and automation. Includes end-of-test review feature.
by user | Jun 12, 2020 | Assessment
Examinees are asked to type text from a copy. Scores measure typing speed and error rate.
by user | Jun 12, 2020 | Assessment
This test contains questions relating to secretarial skills such as recognizing names and faces, taking messages, and using judgment and discretion.
by user | Jun 12, 2020 | Assessment
Questions on the most commonly used Microsoft Outlook 2013 features such as managing contacts, sending and organizing emails, maintaining calendar entries and tasks. Includes end-of-test review feature.
by user | Jun 12, 2020 | Assessment
Questions on the most commonly used Microsoft Excel features such as file management, editing, formatting, analysis, and tools and automation. Includes end-of-test review feature.
by user | Jun 12, 2020 | Assessment
The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input.
by user | Jun 12, 2020 | Assessment
Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.
