by user | Jun 12, 2020 | Assessment
Examinees are asked to type text from a copy. Scores measure typing speed and error rate.
by user | Jun 12, 2020 | Assessment
This test contains questions relating to basic telephone techniques, manners, judgment and discretion as well as message taking.
by user | Jun 12, 2020 | Assessment
The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input.
by user | Jun 12, 2020 | Assessment
Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.
