WINDOWS 8 TECHNICAL SUPPORT

This test is designed to measure the knowledge of individuals who install, administer and maintain Microsoft Windows 8 installations. This covers understanding of Windows 8 and Windows 8.1 on desktop/laptop computers and tablets.

PC TECHNICAL SUPPORT (XP/VISTA\/WIN7)

This test assesses the proficiency of a PC (desktop) technician in installing, configuring, maintaining, and upgrading PCs running the Windows operating system (Windows XP, Vista, and Windows 7) on a network. It covers knowledge of personal computer hardware and...

PC TECHNICAL SUPPORT (WINDOWS 7/8)

This test assesses the proficiency of a PC (desktop) technician in installing, configuring, maintaining, and upgrading PCs running the Windows operating system (Windows 7, 8 and 8.1) on a network. It covers knowledge of personal computer hardware and peripherals,...

PC TECHNICAL SUPPORT (98/2000\/NT4\/XP)

This test assesses the proficiency of a PC (desktop) technician in installing, configuring, maintaining and upgrading PC’s running the Windows operating system on a network. It covers knowledge of personal computer hardware and peripherals, operating systems,...

MICROSOFT OFFICE XP HELPDESK SUPPORT

This assessment is designed for IT HelpDesk professionals to measure knowledge in several technologies including MS Outlook, MS Excel, MS Word and general PC support topics. The technology base of this test is Microsoft Office XP, Outlook 2002 and Windows XP.

MICROSOFT OFFICE 2013 HELPDESK SUPPORT (WINDOWS 10)

This assessment is designed for IT Helpdesk professionals to measure knowledge in several technologies including MS Outlook, MS Excel, MS Word, MS PowerPoint and general PC support topics. The technology base of this test is Microsoft Office 2013 and Windows 10.

MICROSOFT OFFICE 2013 HELPDESK SUPPORT (WINDOWS 8)

This assessment is designed for IT Helpdesk professionals to measure knowledge in several technologies including MS Outlook, MS Excel, MS Word, MS PowerPoint and general PC support topics. The technology base of this test is Microsoft Office 2013 and Windows...

MICROSOFT OFFICE 2010 HELPDESK SUPPORT

This assessment is designed for IT Helpdesk professionals to measure knowledge in several technologies including MS Outlook, MS Excel, MS Word, MS PowerPoint and general PC support topics. The technology base of this test is Microsoft Office 2010 and Windows 7.

MICROSOFT OFFICE 2007 HELPDESK SUPPORT

This assessment is designed for IT HelpDesk professionals to measure knowledge in several technologies including MS Outlook, MS Excel, MS Word and general PC support topics. The technology base of this test is Microsoft Office 2007, Outlook 2007 and Windows...

COMPTIA A+

This assessment is designed for computer administrators and technicians in the Help Desk and end-user support fields to assess knowledge of computer maintenance and repair. It covers desktop and mobile computer hardware and operating systems. It also evaluates...

APPLE macOS TECHNICAL SUPPORT

This test assesses the proficiency of an Apple technician in setting up, configuring, maintaining and upgrading Apple desktops (iMac/Mac Pro\/Mac Mini) and laptops (MacBook\/MacBook Air\/MacBook Pro) running the macOS operating system on a network. It covers knowledge...